HST Pathways
A New Era of Streamlined Outpatient Surgeries

Handling more than 40 percent of all surgeries across the U.S., ambulatory surgery centers (ASC) are no longer just an alternative—they are now a cornerstone of value-driven healthcare. Their rapid growth has been fueled by a relentless focus on workflow efficiency to drive superior patient care. HST Pathways has positioned itself at the heart of this transformation.

Its platform is designed to do more than streamline administrative workflows. It helps ASC leaders rethink how they operate and thrive at every touchpoint—from patient scheduling to claim submissions. With the most complete platform on the market, HST Pathways enables ASCs to achieve more uniformity in workflow, reducing human error and freeing up staff to focus on what they do best—delivering exceptional care.

“Our solutions restructure critical functions like scheduling, billing and patient management, empowering ASCs to embrace automation and achieve consistent performance in every step of the workflow,” says David Thawley, CEO.

In a sector where only 20 percent of centers have embraced EHRs, HST Pathways leads much-needed change. It has doubled EHR adoption across its client base in just three years, demonstrating its ability to foster tangible, meaningful change in ASC operations. This transformation is not just about technology but equipping ASCs with the tools they need to thrive in an increasingly complex environment.

Beyond tackling the broader industry shifts, HST Pathways is distinguished by its recognition of the real-world challenges ASCs face on a daily basis. With ASC staff members wearing multiple hats and resources often stretching thin, manual processes simply aren’t sustainable. HST Pathways solves these pain points with a fully integrated digital platform that simplifies administrative burdens, enhances financial transparency and optimizes case profitability—all while providing a seamless patient experience.

Minimizing Idle Time, Maximizing Profits

A key strategy to effectively run an ASC is to ease the burden on operating rooms (OR). To achieve this, many are moving away from single-specialty to become multispecialty facilities. By partnering with physicians across different specialties, ASCs can make sure their ORs increase surgery volumes without additional costs.

HST Pathways plays a pivotal role in this. Its OR Broadcast feature allows ASCs to advertise unused OR block time based on their chosen criteria so that even last-minute gaps in the schedule are filled.

Profitability also hinges on comprehensive performance tracking. Monitoring how every minute of OR time contributes to the bottom line—whether broken down by physician, surgery type, case mix or payer—provides actionable insights. The well-known maxim, “You can’t manage what you don’t measure,” underscores the necessity of detailed analysis in identifying both strengths and areas for improvement.

Solutions such as HST Data Stream give access to this critical operational and financial data and offers real-time analysis. The up-to-the-minute performance metrics empower ASCs to make informed decisions quickly.

Predicting Profitability, Made Easy

HST Profit Forecast is another substantial tool in HST Pathways’ inventory. It provides invaluable insights by assessing the financial impact of each case before it even begins. It often takes months or even years for ASCs to discover that certain procedures have eroded their profitability. But HST Profit Forecast flags potential financial risks at the time of scheduling. It helps centers mitigate risks, like unprofitable payer arrangements and variations in surgical methods, before they become costly mistakes.

Being able to analyze case profitability is a game-changer. By renegotiating contracts, rethinking surgical supplies and refining physician protocols, ASCs can proactively manage their case profitability.

Our solutions restructure critical functions like scheduling, billing and patient management, empowering ASCs to embrace automation and achieve consistent performance in every step of the workflow

Consider the case of one of the top-ranked ASCs in Beverly Hills. The facility was consistently losing revenue on a particular case but could not determine why. After implementing HST Profit Forecast, they identified the cause in seconds. Had the facility used this solution earlier, it would have saved them $305,000.

Shaping the Future of Outpatient Surgery

Transitioning to a new core technology system can seem daunting. But for over 1,700 ASCs, the shift to HST Pathways has been nothing short of transformative. With a client retention rate of 98 percent and a “Best in KLAS” tag to its name, HST Pathways has proven its ability to lead ASCs through seamless transitions to deliver measurable results. Most centers see a rapid return on investment—typically within just two to three months—and a remarkable annual ROI, earning three to six dollars for every dollar invested.

Surgery Partners, a leading operator of surgical facilities company, saw a 48 percent growth in profitability. It also improved their performance across facilities, achieved more consistent results and generated higher profits and distributions for its owners.

In an industry where precision, efficiency and proactive management define success, HST Pathways has become the partner of choice for ASCs, setting new benchmarks for excellence and ensuring they are equipped to meet current challenges and positioned to lead the next wave of outpatient surgery advancement.